caroline.wahu254

Customer Operations Associate
KES2000 / month
March 31, 1991

About Candidate

I am a proactive and empathetic professional with 6+ years of experience in client service, administrative coordination, and technical support. Adept at managing high-volume communication across phone, email, WhatsApp, and social media, while ensuring clients receive timely, accurate, and compassionate assistance. Skilled in appointment scheduling, record management, and cross-functional coordination to deliver seamless service in fast-paced environments. Recognized for delivering clear, professional communication and resolving issues with efficiency and care—particularly in client-facing, sensitive service sectors.

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