cwambui2001
About Candidate
Dedicated and results-driven customer support executive with a proven ability to handle client inquiries, resolve issues promptly, and maintain a high level of customer satisfaction. Skilled in active listening, clear communication, and problem-solving to ensure each customer feels valued and supported. Experienced in managing multiple support channels, tracking performance metrics, and collaborating with teams to improve service delivery.
Committed to creating positive customer experiences through empathy, professionalism, and consistency while helping organizations build strong, long-term relationships with their clients.