Loan/Credit Officer/ Relationship Officer/ Collection
Officer- Operation Department
With two year I have gained experience and skills in Credit
Section like I have over two year experience at Agricultural
Finance Corporation in Loan making, Calculating financial
ratios (e.g. credit scores, 5C’s and interest rates), preparing
weekly and monthly reports, Monitoring of loan progression
and Arrears Management as per credit policy. Conduct client
follow-ups for loan renewals, manage a quality portfolio.
Review loan requests, Assessing clients’ financial status,
Evaluating creditworthiness and risks analysis, setting up
payment plans, Maintain updated records of loan
applications, Monitor progress of existing loans, presenting
to the Credit Committee meetings further review &
recommendations and regular calls and visits to customers
to ensure effective relationship management.
Collection Section-Conduct proper follow-ups on all arrears,
ensuring that delinquency is below the organization
standard, Ensuring debts are recovered on time,regural
phone calls to clients to remind them the payment date to
prevent the loan falling into arrears, sending arrears notice,
demand notice and statutory notices, recovery field visits,
restructuring the loan, debiting clients for field visits and
mileage costs and recommending for CRB listing.
Business Growth, Area sales representative
through sales and marketing and contacting of potential
customers both new and existing clients. presenting our
products and services to potential clients, identifying specific
consumer characteristics and recommending ways to
promote and sell our products, Answer customer questions
about features, pricing and additional services and
Collaborate with sales representatives from different
territories to share best practices and support a cohesive
sales approach.

INTERNSHIP PROGRAM AT AGRICULTURAL FINANCE
CORPORATION – 6 MONTHS
Credit section- in Loan making, Calculating financial ratios
(e.g. credit scores, 5C’s and interest rates), preparing
weekly and monthly reports, Monitoring of loan progression
and Arrears Management as per credit policy. Conduct client
follow-ups for loan renewals, manage a quality portfolio.
Review loan requests, Assessing clients’ financial status,
Evaluating creditworthiness and risks analysis,
Accounting in handling general accounting principles such as
bank reconciliations, petty cash management, the general
ledgers, processing transaction in the system reconciliations,handling the preparation of monthly management reports,
preparation of financial statements, Updating and
maintaining procedural documentation, Ensuring payments,
amounts and records are correct, budget projections and
analysis and handling the management of cash flows.
Teller/Clerical Officer, Like Recording transactions, which
involves logging checks and preparing transaction reports.
Counting and packaging currency. Reconciling cash drawers.
Opening new accounts and helping with loan applications
and promoting the bank's products and services.
Customer services in customer relations having successfully
resolved customer complaints by identifying problems and
taking appropriate corrective action and demonstrated
professional etiquette and manners when interfacing with
customers.
Administration like filling of documents, maintaining
accounts records, preparing reports, handling of customers
and interview prospect clients.

I have over three year in both auto spare sales and
mechanics, being an influential auto spare sales team leader
at Nyeri town at Nyeri auto spares and mechanics. I was
responsible for:-
 As a Sales executive and sales team leader was
responsible for finding and supplying spare parts for
automobiles, mechanical equipment, electronics and
other consumer products for the safe and profitable
operation of the dealership or retail store and
customers.
 Calling customers to advise them about service
changes or car pick-up times. Maintaining positive
customer relationships to ensure repeat business.
Organizing sales visits to new and existing customers.
Ensuring all details on services rendered and costs
are related to customers and processing their
payments.
 Managing the stock/inventory, ensuring smoothing running of business.