Kenneth Murithi Kirimi
About Candidate
Spearhead end-to-end account management for high-value clients, ensuring consistent service delivery and long-term relationship growth.
Utilize advanced negotiation, upselling, and cross-selling techniques to drive revenue growth and exceed sales targets
Collaborate closely with marketing and leadership teams to provide market insights and contribute to strategic planning.
Deliver tailored product demonstrations in the showroom, effectively matching solutions to client-specific needs.
Prepare and present accurate, customized quotations, and manage timely follow-up and client onboarding processes.
Lead project coordination by tracking milestones, conducting site visits, and ensuring seamless execution of deliverables.
Design and execute targeted sales strategies to acquire new business and expand account portfolios.
Strengthen client retention by proactively offering value-added solutions aligned with business goals.
Ensure prompt delivery of products/services and resolve issues swiftly to maintain customer satisfaction.
Identify and nurture high-potential accounts, developing customized engagement strategies to maximize loyalty.
Protect business continuity by monitoring client satisfaction and preventing attrition to competitors.