Job Description

A. JOB SUMMARY
To provide efficient clerical and administrative support to ensure the smooth running of the Institute’s office operations, including communication, record-keeping, and student-facing services.
B. DUTIES AND RESPONSIBILITIES
• Manage front office operations, receiving visitors, and handling inquiries.
• Type, process, file, and retrieve documents, correspondence, and reports.
• Handle incoming and outgoing mail and telephone communications.
• Maintain an efficient filing and records management system.
• Support student registration and records updating processes.
• Assist in preparing for meetings and workshops.
• Manage office supplies and inventory for the administration department.
C. REQUIREMENTS FOR APPOINTMENT
1. Kenya Certificate of Secondary Education (KCSE) mean grade C- (Minus) and above.
2. A Diploma in Business Management, Secretarial Studies, Front Office Operations, or a related field from a recognized institution.
3. Proficiency in computer applications (Word Processing, Spreadsheets, Internet).
4. At least two (2) years of relevant work experience in a busy office environment.
5. Strong communication, interpersonal, and organizational skills.