Job Description

PRINCIPAL ACCOUNTABILITIES:

-Oversee the reception area, ensuring a professional and welcoming environment.
-Oversee the management of incoming calls, emails, and visitor inquiries.
-Coordinate meeting and conference room bookings and work events.
-Maintain a well-organized and efficient front office.
-Oversee developing and implementing policies, procedures, and systems related to business
administration and logistics.
-Plan and coordinate administrative procedures and systems and devise ways to streamline processes.
-Ensure a smooth and adequate flow of information within the firm to facilitate other business operations.
-Monitor inventory of office supplies, implement efficiencies and controls in utilization, and place
orders when necessary.
-Keep track of quality, quantity, stock levels, delivery times, and efficiency of products and services, and manage service level agreements with administrative and logistics vendors.
-Manage appointments and external meetings for the upper management.
-Manage travel arrangements and accommodation for staff traveling within and out of the country for advocates and facilitate the processing of travel documentation.
-Supervise handling and management of office correspondence (letters, packages etc.)
-Lead and manage a team of administrative staff.