Job Description

Senior Quality Assurance Engineer Job Description

Title: Senior Quality Assurance Engineer
Department: Software Engineering

Location: Nairobi Kenya
Reports To: Head of Technology

Company Overview

PYCS is a technology company specializing in software solutions for payments, digital lending, messaging platforms, and enterprise systems. We focus on delivering efficient, scalable, and reliable technology to help organizations meet their operational and business goals.

Job Purpose:
As a Senior Quality Assurance Engineer, you will play a critical role in ensuring that all system features and modules are thoroughly tested before deployment to production environments. You will be responsible for automating repetitive tests, documenting automations, and maintaining system documentation for users. Your role is vital to ensuring that no bugs or flaws are introduced into production.

Key Responsibilities:

Quality Assurance (80%)

Analyze requirements, specifications, and technical design documents to ensure clarity, feasibility, and test-ability.

Develop detailed, product-specific test plans and test cases, ensuring coverage of all functional and non-functional requirements.

Update test plans regularly to align with evolving product features and industry best practices.

Prioritize and execute testing activities, ensuring efficiency and alignment with sprint timelines.

Design, develop, and implement automated test scripts for critical functionalities using industry-standard tools.

Identify, document, and track bugs and issues using appropriate tools, ensuring timely resolution.

Collaborate with engineering teams to reproduce issues, validate fixes, and prevent recurrences.

Conduct comprehensive regression tests after code changes to ensure system stability and functionality.

Verify the impact of updates across all integrated systems and modules.

Prepare and present testing metrics, summaries, and recommendations to Senior Management on a weekly and monthly basis.

Other Responsibilities (20%)

Plan and execute joint testing sessions with customers prior to major updates or upgrades to ensure seamless deployment.
Create, update, and maintain user-facing documentation, including user guides, release notes, and system manuals.
Stay current with the latest trends, tools, and practices in software quality assurance, with a focus on fintech and regulatory compliance.
Attend quarterly or semi-annual training or learning sessions to enhance skills.
Work closely with cross-functional teams, including developers, project managers, designers, and fellow QA engineers ensuring alignment and quality across the development lifecycle.
​Provide guidance and mentorship to junior QA staff
Key Performance Indicators (KPIs):

Timely closure of tested tickets in accordance with sprints.
Number of automated tests successfully implemented.
Updated or newly documented systems and processes.
Zero unresolved issues reaching production, except where documented exemptions are approved.

Requirements
Required Knowledge, Skills, and Experience:

Degree in Computer Science or related field from an accredited institution.
5+ years of experience in QA roles, ideally in fintech or financial services.
Professional qualification in International Software Testing & Quality Assurance required
Experience with automated testing tools like Selenium, Appium, Postman, or Cypress.
Strong knowledge of RESTful APIs and tools like Postman, SoapUI, or Swagger for API testing.
Familiarity with tools like JMeter to assess system performance under various conditions.
Experience with SQL for verifying data integrity and transactions in databases.
Proficiency with tools like Jira for tracking issues and managing test cases.
Familiar with Agile Scrum Methodology: Agile Testing, Integration Testing, Regression Testing, Cross Browser Testing, User Acceptance testing.
Competencies:

Strong knowledge of software QA methodologies, tools, and processes.
Hands-on experience with automated testing tools.
Keen attention to detail and a commitment to delivering high-quality work.
Ability to collaborate and share knowledge with teammates.
Open to receiving constructive feedback and using it to improve processes.
Excellent interpersonal and communication skills.
Proactive and results-oriented