Job Description

About Unifi

Unifi is a fast-growing consumer lending company operating in Zambia, South Africa, Uganda, and Kenya. Unifi delivers personal lending products through online, mobile phone and branch channels. The company is well supported by strong shareholders and a board of directors with vast experience in entrepreneurship and lending.

The Role

We are looking for a dynamic and experienced HR Business Partner (HRBP) to join our team. The ideal candidate will be responsible for executing processes across the full employee lifecycle and contributing to an exceptional employee experience.

Responsibilities

Build and maintain strong relationships to understand recruitment needs and challenges.
Provide regular updates and reports on recruitment activities and progress.
Partner with HRBPs across the group to ensure alignment of recruitment efforts with overall objectives.
Contribute to the development and execution of strategies to promote the company’s employer brand to attract high-quality candidates.
Participate in job fairs, career events, and networking opportunities to increase the company’s visibility and reputation as an employer of choice.
Ensure employer brand materials and content are developed and maintained.
Responsible for the end-to-end recruitment process, including job postings, screening, interviewing, and selection.
Utilise various sourcing methods, including job boards, social media, and networking, to find suitable candidates.
Ensure full utilisation of the e-recruitment system.
Responsible for the onboarding process for new hires, ensuring a smooth transition into the organisation.
Prepare and present reports and data as needed.
Provide expert advice to managers on HR practices, processes and procedures.
Act as a trusted advisor to business on all HR related matters.
Foster a positive and engaging working environment.
Facilitate the performance management process.
Implement various people related projects e.g. employee wellness, employee engagement initiatives etc.
Maintain accurate record keeping throughout the employee life cycle
Ensure a seamless and positive offboarding process
Preparation of various compliance reports
Work with the Learning and Development teams on learning needs and the implementation of learning programs
Train staff in the use of HR systems and ensure adoption and compliance
Train, develop and advise Line Managers to enhance their expertise in managing Employee Relations (ER) effectively within their teams.
Coordinate capability and disciplinary hearings as required and communicate the outcomes ensure the effective implementation of the resulting actions.
Ensure relevant information is provided to the payroll team in the correct format and on time.

Requirements

Bachelor’s degree or similar
Minimum of 5 years experience as a HRBP in a customer services environment
Strong organisation, communication and conflict resolution skills
Strong relationship building skills