Job Description

Unifi is a fast-growing finance and technology company operating in Kenya, Zambia, Uganda and South Africa. Unifi delivers personal lending products through branch, mobile phone and online channels. The company is well supported by strong shareholders and a board of directors with vast experience in entrepreneurship and lending.

Responsibilities 

Will be Responsible for entering all new client’s details into the client registration  system either manually or electronically. 
Receive, assist, and direct clients in a courteous, efficient, and welcoming manner  projecting a positive, friendly, and professional image. 
Checking documents, informing applicants of additional requirements and  documents. 
Ensure all loans are properly documented with accurate and complete information. • Maintaining clients right to privacy and confidentiality throughout the loan process. • Interview applicants to collect information concerning their financial needs and give  advice to customers on financial literacy 
Answering to customer questions, customer service  
Ensure conformity with credit policy  
Responsible for cash management.
Marketing 
Ensure that clients have the right information regarding the products, promotions, and other value-added services

Requirements

Diploma in Banking & Finance, Marketing, Business Administration, or any related  field 
Should be able to work within the working rules and regulations of the organization  and should have excellent communication skills. 
Should be able to work in a target driven work environment and should have good  problem solving and analytical skills.
Excellent organization skills 
Ability to work independently as well as in a team, 
Ability to Multi-task 
Ability should be a good motivator with commendable interpersonal skills